In the Last – Mile Arena, Data Trumps Delivery
25 September, 2019
With the ever-growing emphasis on last-mile delivery, carriers aren’t in the delivery business – they’re in the data business. But once-a-day updates aren’t enough any more. Customers want real-time visibility into their shipment location, and immediate proof of delivery.
Data-driven visibility is transforming the last mile through route optimization and improved driver performance and safety. Dispatchers can monitor and manage in real time, addressing issues as they happen rather than putting out fires all day. For instance, dispatchers can monitor drivers’ hours of service time and make decisions in the best interests of the customers and the drivers.
Supply Chain Management Weekly examined the role of data in transforming the last-mile delivery space. Read the full article here.
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Dispatch Science is the industry leader in cloud-native transportation management software, purpose-built for last-mile couriers and delivery businesses. Powered by cutting-edge AI and intelligent algorithms, our platform puts route optimization at the heart of your operations—driving faster deliveries, reducing costs, and maximizing fleet efficiency. From seamless order entry to automated billing, Dispatch Science transforms every step of your delivery workflow, enabling you to scale smarter, serve customers better, and stay ahead of the competition.